Author Archive for Heidi Thiel
Heidi is the Senior Content Marketing Specialist at Siege Media, based in San Diego
Staying Connected With Customers Remotely
Though many states have started to ease up on their shelter-at-home restrictions, it’s going to be some time before we’re back to “business as usual.” Because of this, keeping customers interested and invested remotely is more important than ever. From RentSpree, here is a guide to the top tools you need in order to succeed at remote work (with budget recommendations that won’t break the bank) along with specific ideas for engaging creatively with customers online. Take a look:
Please include attribution to RentSpree with this graphic.
The Beginner’s Guide to Survey Data Analysis and Data Collection
Customer feedback surveys are a powerful tool for understanding your business’s successes and shortcomings. After all, you’re able to gather freeform responses straight from the people who matter most. However, this data can’t be turned into actionable insights without some deeper analysis. Take a look at this guide from Chattermill to learn about the types of data you’re likely to encounter, the best times to send out customer feedback surveys, how to make sure your findings are statistically significant, and more. You can also take a look at a visual summary of these points below:
